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How We Handle Your Privacy

Your account details, payment history and personal information stay secure with us.

Account data encryptedPayment methods protectedWithdrawal records retained securely
www.sbobet.com login How We Handle Your Privacy
PRIVACY QUESTIONS

How to Contact Us About Your Data

Have questions about your privacy or want to request access to your data? Reach out to our support team through the channels below. We respond to data access requests within five business days, and we can explain exactly what information we hold on your account — including your deposit history via DANA, OVO, GoPay or QRIS and any withdrawal records. You can also request corrections or deletion where local law permits.

Team online

Live Chat Support

Open the chat widget in your account dashboard. Available 24/7 for privacy inquiries, data access requests and account corrections.

Email Support

Send your request to our privacy team at [email protected]. Include your account username and the specific data you want to access or modify.

Account Settings

Update your contact details, payment methods and privacy preferences directly in the Account → Settings → Privacy menu on desktop or mobile.

DATA SECURITY

How We Protect Your Information

Your privacy is built into how we operate. We use industry-standard encryption for all payment transactions — whether you're depositing via DANA, OVO, GoPay or QRIS, or withdrawing to your bank account.

Encryption and Firewalls

All data travels over SSL encryption. Servers are behind firewalls monitored 24/7 to block unauthorized access attempts.

Payment Security

DANA, OVO, GoPay and QRIS transactions are processed through tokenized channels — your actual bank details never touch our servers.

Account Access Control

Two-factor authentication is available in Account Settings. Enable it to require a second verification step when logging in from a new device.

Data Retention Limits

We keep your active account data for the duration of your membership, plus a limited period to resolve disputes and meet local tax requirements.

Third-Party Restrictions

We do not sell or rent your data. Payment processors and live-stream providers see only what's needed to deliver the service.

Cookie Transparency

Our cookies store session tokens and gameplay preferences. You can manage cookie settings in your browser or request a full list of cookies we use.

Privacy Policy Questions Answered

You can request account deletion by emailing [email protected]. We'll remove your personal data within 30 days where local law permits, though we may retain transaction records for tax and dispute-resolution purposes for the period required by local regulations.

We keep withdrawal records for a minimum of five years to comply with local financial reporting rules and to help resolve disputes or verify transactions if you ask. You can view your full withdrawal history in Account → Transaction History on any device.

Your payment method details are encrypted and stored securely even after account closure. If you reactivate your account, your saved payment methods are still there. You can remove them manually from Account Settings at any time.

We do not sell your personal information. We only share data with payment processors, live-stream providers and legal authorities when required by law or necessary to deliver our service. Every third party signs a confidentiality agreement.

Deposits via DANA, OVO, GoPay and QRIS use tokenization — your actual bank credentials never reach our servers. All transactions are encrypted and verified by your payment provider before they arrive in your www.sbobet.com login wallet.

Yes. Send a data-access request to [email protected] with your account username. We'll compile your personal data, login history, transaction records and gameplay logs into a file and deliver it within five business days.

Yes. Our mobile app and mobile web use cookies to keep you logged in, remember your game preferences and track session activity. You can clear cookies from your device settings or disable them in your browser, though this may log you out.